Privacy Policy

At Ele’s Designs, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us through our e-commerce online store website created with Woocommerce, located at elesdesign.com. By using our website and services, you consent to the practices described in this policy.

Information We Collect
1.1 Personal Information: When you make a purchase or register an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary to process your orders, communicate with you, and provide a personalized shopping experience.

1.2 Payment Information: We partner with trusted third-party payment processors to securely handle your payment transactions. We do not directly collect or store your payment card details. However, we may retain information related to your transactions, such as the purchase amount and date.

1.3 Log Data: Our website automatically collects certain information when you visit, such as your IP address, browser type, referring/exit pages, and timestamps. This data is used for website analytics, to improve our services, and to ensure the security of our website.

1.4 Cookies: We use cookies and similar technologies to enhance your browsing experience and personalize your interactions with our website. These technologies may collect information about your browsing activities on our website and other websites you visit. You have the option to disable cookies through your browser settings, but this may limit some features and functionalities of our website.

Use of Information
2.1 Providing Services: We use the collected information to process your orders, fulfill your requests, and provide you with the products, services, and customer support you require. This includes order confirmation, shipment tracking, and responding to your inquiries.

2.2 Personalization: We may use your information to personalize your shopping experience, such as displaying relevant product recommendations, tailored advertisements, and promotional offers based on your preferences and purchase history.

2.3 Communication: We may send you administrative emails, updates about your orders, and promotional/marketing materials related to our products and services. You can opt-out of marketing communications at any time by following the instructions provided in the email or by contacting us directly.

2.4 Legal Compliance and Protection: We may use and disclose your information as required by applicable laws, regulations, legal processes, or governmental requests. We may also use your information to protect our rights, privacy, safety, or property, and that of our users, partners, or the general public.

Information Sharing
3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you. These providers are contractually obligated to handle your information securely and only for the specified purposes.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity or third party involved. We will ensure that any such transfers comply with applicable privacy laws and protect your information.

3.3 Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, safety, or property.

Data Security
We employ appropriate technical and organizational measures to safeguard your information and protect it from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity of your data.

Your Rights and Choices

5.1 Access and Update: You have the right to access and update the personal information you have provided to us. You can do so by logging into your account on our website or by contacting our customer support. We will promptly respond to your requests and make reasonable efforts to ensure your information is accurate and up to date.

5.2 Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the email or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you important administrative or transactional messages related to your account or orders.

5.3 Cookies and Tracking Technologies: You have the option to manage your cookie preferences through your browser settings. You can choose to accept or reject cookies, or to be notified when a cookie is being sent. Please note that disabling cookies may limit some features and functionalities of our website.

5.4 Do Not Track Signals: Our website currently does not respond to “Do Not Track” signals from your browser. However, you can adjust your browser settings or install browser extensions to manage your privacy preferences.

Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete that information from our systems.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website, and the effective date will be indicated at the beginning of the policy. We encourage you to review the policy periodically to stay informed about our data practices.

Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us using the following information:

Ele’s Designs
Website: www.elesdesign.com
Email: [email protected]

Thank you for taking the time to read our privacy policy. Your privacy and trust are important to us, and we are committed to protecting your personal information and providing you with a secure and enjoyable shopping experience.